Overview
Keeping Scouts in the pack is as important as recruiting new ones. Families drop out for many reasons — busy schedules, feeling disconnected, cost concerns, or just drifting away. The Membership Chair tracks who is at risk and intervenes early.
Tracking Dropouts
- Monitor den attendance (den leaders track this in Scoutbook)
- Flag Scouts who miss 2 or more consecutive events without explanation
- Check in with their den leader: is this family disengaging?
- Reach out to the family personally — a direct, caring contact is more effective than an automated reminder
Common Reasons for Dropping Out (and responses)
| Reason | Response |
|---|---|
| Too busy / schedule conflicts | Remind them meetings are flexible; ask if a different den schedule would help |
| Cost concerns | Connect them with Treasurer — Scout accounts, hardship assistance available |
| Feeling unwelcome or disconnected | Assign a “buddy family” in the den; invite to a social event |
| Scout not enjoying it | Talk to the den leader about adjusting activities; sometimes a den change helps |
| Family conflict with leadership or other families | Escalate to Cubmaster/Committee Chair; address the root cause |
End-of-Year Re-enrollment
At recharter time, the Membership Chair works with the Committee Chair to:
- Review which Scouts are renewing
- Personally reach out to families who are uncertain
- Ensure every family understands the value of continuing
Following Up with Lapsed Members
Scouts who drop out are potential future members (or future adult volunteers). After a Scout drops out:
- Send a kind note or call expressing you hope to see them back
- Don’t pressure — just keep the door open
- If they moved, connect them with a pack near their new home
Resources
docs/Training/Positions/Membership Coordinator/Membership Chair Guide.md- BSA New Member Coordinator training (available through Twin Rivers Council)